Portugal’s gambling regulator, the Serviço de Regulação e Inspeção de Jogos (SRIJ), has launched a redesigned self-exclusion platform for online gambling, replacing the previous system with a mobile-optimised interface intended to reduce friction in the exclusion process.
What Has Changed
The new platform allows both players and non-players to request self-exclusion from online games and betting, and to revoke betting privileges. The SRIJ described the interface as “simpler and more intuitive,” with navigation restructured to deliver a “more direct and accessible process at every stage.”
Mobile optimisation is a central feature of the upgrade. The platform is designed to function fully via smartphones and tablets, allowing requests to be submitted without compromising functionality compared to desktop access.
The SRIJ administers a central self-exclusion register that applies across all licensed operators in Portugal. Under the existing framework, a self-exclusion request made directly through an individual operator’s platform applies only to that platform. A request submitted through the SRIJ, by contrast, triggers exclusion across the full licensed market. The new platform sits within that centralised system.
Growing Uptake
Self-exclusion registrations in Portugal have been rising at a sustained pace. Data published by the regulator showed 309,100 registrations at the end of Q1 2025, increasing to 326,400 by end-Q2 2025, reflecting quarterly growth of roughly 5 to 6% and annual growth in the high 20s, according to legal analysis published by Chambers and Partners.
Earlier data from Q4 2023 recorded 215,000 active self-exclusions, up 41.6% year-on-year from 151,800 in Q4 2022. The trajectory points to a population increasingly willing to use the mechanism, making the accessibility of the platform a practical compliance concern for the regulator.
Regulatory Context
Portugal’s online gambling framework, established under Decree-Law No. 66/2015, mandates that all licensed operators provide self-exclusion tools. The SRIJ upgrade follows legislative proposals advanced in the Portuguese parliament calling for universal and immediate self-exclusion, where a request on any one licensed platform would apply automatically across all others.
Those proposals, put forward by parties including Livre and PAN, have not yet been approved. The SRIJ’s platform upgrade addresses part of the same objective by improving the regulator’s own centralised channel, though platform-level requests remain site-specific unless routed through SRIJ directly.
Portugal’s online GGR reached €337.6m in Q4 2025, up 4.5% year-on-year, with casino games accounting for 63.4% of total online revenue. The market continues to grow, as does regulatory pressure on operators to maintain real-time synchronisation with the national self-exclusion list. Courts have previously found that failure to synchronise in real time can be sufficient to establish regulatory liability.
Learn more about the Portuguese market in our Portugal Q4 2025 GGR report, and track broader European compliance trends in our 2025 European iGaming Compliance Wrapped.
Source: SRIJ / InterGame
