Norway: NOK10m Fine Confirmed for Eurojackpot Error
The Norwegian Lottery and Foundation Authority (Lottstift) has confirmed its decision to fine Norsk Tipping NOK10m (£738,935/$940,000) for violations of the Gambling Act related to a major system error during the June 27 Eurojackpot draw.
The incident occurred when a faulty algorithm in Norsk Tipping’s system incorrectly converted prize amounts from euro cents to Norwegian kroner. Instead of dividing the values by 100, the system multiplied them by 100, resulting in prize notifications that were 10,000 times higher than the actual amounts won.
Approximately 47,000 winners received incorrect notifications, with around 30,000 of these customers receiving the inflated prize alerts via SMS or push notifications. Some customers believed they had won amounts large enough to finance home renovations and holidays, only to discover the notifications were erroneous.
Tore Bell, director at Lottstift, described the incident as a serious breach of trust between the operator and its customers.
“It is worthy of criticism that the error was not discovered during testing or verification, but only after the incorrect prize notifications had been sent to players.”
The regulator acknowledged that Norsk Tipping’s swift correction of the error and implementation of corrective measures served as mitigating factors in determining the final penalty. The confirmed fine represents just 0.1% of Norsk Tipping’s 2024 turnover, which totaled approximately NOK10.2bn.
The error prompted the resignation of Norsk Tipping’s CEO, who stepped down after acknowledging the impact on customers who had made financial plans based on the false winning notifications.
Additional Scrutiny for Norsk Tipping
Separately, Norsk Tipping is facing a potential fine of up to NOK25m (£1.86m) related to errors discovered in its Supertrekning (Superdraw) lottery product during the Easter weekend earlier this year.
Lottstift has announced plans for an extensive inspection during autumn 2025, focusing on Norsk Tipping’s largest lottery games including Lotto, Eurojackpot, and Vikinglotto. The regulator will examine internal routines, control mechanisms, and quality standards across these products.
This fine marks the latest in a series of regulatory actions against Norsk Tipping over the past year. The state-owned operator previously received a NOK46m fine for long-standing errors in Eurojackpot extra draws and Lotto super draws that gave syndicate players disproportionately higher odds of winning compared to individual players.
Sweden: Court Reduces ATG Fine to SEK3m
Sweden’s Administrative Court of Appeal has upheld the Swedish Gambling Authority’s (Spelinspektionen) finding that AB Trav och Galopp (ATG) breached the Money Laundering Act, but reduced the operator’s financial penalty from SEK6m to SEK3m (£238,986/$316,626).
The court determined that ATG violated Sweden’s anti-money laundering regulations by failing to conduct adequate customer due diligence and risk assessments between 2019 and 2021. The regulator’s investigation revealed that ATG’s monitoring of players was insufficient, allowing several customers to deposit large sums without timely or proper verification of their funds’ origins.
In one case examined during the investigation, a customer deposited over SEK50m during the review period without ATG promptly verifying their taxable income or obtaining supporting documentation such as payslips or bank statements.
The appeal court recognized the seriousness of the violations but noted they were limited to a small group of customers rather than being systematic across the operator’s entire customer base. This assessment resulted in halving the initial financial penalty originally proposed by Spelinspektionen in November 2022.
ATG Defense and Compliance Improvements
In its defense, ATG argued that the lapses were primarily due to human error and shortcomings in internal procedures rather than deliberate neglect. The company stated it had since strengthened its compliance systems, including enhanced income verification, automated customer monitoring tools, and new know-your-customer procedures.
ATG has established a dedicated department to manage due diligence reviews and introduced a digital communication channel to improve information exchange with customers. Along with the reduced fine, ATG received an official warning from regulators.
Regulatory Oversight in Nordic Markets
Both cases highlight the stringent regulatory oversight in Nordic gambling markets, where state-owned and licensed operators face strict obligations to maintain operational integrity and comply with anti-money laundering regulations.
The mounting regulatory actions demonstrate increased scrutiny of gambling operators’ internal controls, quality assurance processes, and compliance frameworks. Regulators in both Norway and Sweden have signaled their commitment to holding operators accountable for systematic failures, regardless of ownership structure.
ATG, which reported gaming revenue of SEK2.6bn ($274m) in the first half of 2025, plans to expand beyond Sweden and enter Finland’s anticipated open gambling market by 2027.
Source: Norwegian Lottery and Foundation Authority (Lottstift) / Swedish Gambling Authority (Spelinspektionen)
